The privacy of our customers is of paramount importance and we will always treat your personal information as confidential.
We use your information for the following purposes:
- Processing your orders and providing you with services;
- For statistical use to understand how we can improve our services;
- To serve website content to you;
- To run and manage any competitions and prize draws;
- To manage this website; and
- With your consent, to inform you of products or offers that may be of interest to you.
When you shop on our website, you may need to provide personal information including your name, e-mail address, registered address, delivery address, telephone number, payment information and a password. Your personal information will only be disclosed to reputable third parties such as couriers, who will help process your order. We require all such third parties to treat your personal information as fully confidential.
We store information about your preferences and order history. This allows you to track your deliveries and view items you have browsed and purchased in the past.
We will store details of your transaction for future reference in case of warranty or product recall issues. We do not store your payment card details.
When creating an account you will be given the option to be added to our mailing list. When submitting your email address or entering any of our competitions or prize draws, you provide one or more of your name, email address, phone and mailing address, and we will use this information to include you in our newsletter list to receive information about promotions, special offers and new additions to the website. You can remove yourself from our mailing list at any time by following the instructions provided on any emails received.
If you use our ‘contact us’ page your email will not be used for marketing purposes. We will only contact you in relation to the contact subject.
Please be assured that information is collected lawfully and in accordance with the GDPR and will never be passed to any third parties for marketing activity. If required by written request we would be happy to provide a full breakdown of all personal individual information collected in accordance with the GDPR. We will also delete all personal data if requested.
The web site uses industry standard 128-bit Secure Socket Layer technology to encrypt your personal data as it is transmitted to the website. We work with online payment providers Stripe and Paypal to process your payments securely. For all orders placed on this website, card data is collected directly from you by our card processors and never stored by us.
We also take care to keep your password fully confidential. If you should forget your password, we are unable to send you the original password as it is unavailable to us. You will be asked to create a new password in this situation.